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A key deposit is paid with purchasing of the unit and should your keys be lost, that deposit will be utilized for the replacement thereof. It is always a good idea to leave a set of keys with a neighbour you trust, and or with a child, family member or friend – should it ever be necessary for an emergency entrance by staff. The spare keys to all the units are kept in a secure key store and only the General Manager has the key for that specific store and can be reached only on instruction from her.