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What Happens if I Become Ill?

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Should you feel “under the weather” while in your unit, you may call 0002. This is the extension for the nurses’ station. You note the number of your unit, and what it is that you need assistance with. A nurse will then come to your unit and assess the situation.

Should the nurse feel that you are better taken care of in Frail Care, she will inform you of this. You will be taken to Frail Care in a wheelchair, and our Nursing Service Manager will be informed of this.

Should you fall ill, have been hospitalized and need professional care, but the hospital has released you – you are entitled to a three day stay in frail care (free of charge) until you are recovered. Should you need to stay longer, you will be charged a daily fee, and this will be added to your monthly account.